![]() ![]() ![]() Note: Keep in mind that from a practical point of view, a Read Receipt is nothing more than an acknowledgement that the email you have sent to the receiver got marked as read. I am sending it from outlook, to another outlook user in my company (same exchange) but it is still not working. Requesting a Read Receipt for a message can be done on the Options tab. Read Receipt Not Working I am trying to use Read Receipt (individual email). Login to your web based mailbox provided by your ISP and see if it is there and if you can configure the server based Junk E-mail filter. Usually this is part of a Junk E-mail filter that they have in place and in most cases your ISP will put it in your Junk E-mail folder on the server so that Outlook won’t download it (in case of POP3). If the receiver has the habit of not marking all his/her messages as read when reading. The request to send a Read Receipt is made when the message is being marked as read. File-> Options-> Mail-> section: Tracking. Outlook 2010, Outlook 2013 and Outlook 2016. Your own ISP could be dropping the Read Receipts. Tools-> Options-> E-mail Options-> Tracking Options.This is to prevent spammers from determining if a mailbox exists or not. Most ISPs do support sending out Read Receipts though but do not support Delivery Receipts. Even when the receiver sends out the Read Receipt, it could be that the mail server of the receiver doesn’t support it or disallows it to be forwarded to the Internet (configurable in Exchange by your mail administrator) and drops the Read Receipt.Not all clients do, especially web clients often don’t offer this feature. The mail client the receiver uses must support sending out Read Receipts.If the receiver has the habit of not marking all his/her messages as read when reading it, then the prompt was never triggered to send the receipt to you. The request to send a Read Receipt is made when the message is being marked as read.Outlook 2010, Outlook 2013 and Outlook 2016įile-> Options-> Mail-> section: Tracking.Tools-> Options-> E-mail Options…-> Tracking Options… ![]()
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